Data protection

1. Contact details for the controller and data protection officer

Controller:

Ringhoffer Verzahnungstechnik GmbH & Co. KG
Erscheckweg 8
72664 Kohlberg
info@ringhoffer.de
Fax: +49 7025/9205-29

Data Protection Officer:

The Data Protection Officer can be contacted at the above address or at datenschutz@ringhoffer.de.

2. Purpose of the processing

2.1 Consent (Art. 6 (1a) GDPR)

Personal data is processed for certain purposes (e.g. sending our newsletter via email after clicking the confirmation link that is emailed to you, transmission to other third parties, evaluation of data for marketing purposes) if you have provided your consent.

2.2 Contractual or precontractual obligations (Art. 6 (1b) GDPR)

We process personal data that is necessary to execute a contract with you as the contracting party, or to perform precontractual measures after you have made an enquiry, e.g. via our website contact form. The purposes of the data processing depends on the specific contract (e.g. purchase, delivery, employment contract) and may also include evaluations, consulting as well as the performance of other actions. We process the personal data of employees for the purposes of the employment relationship, if this is required to reach a decision on establishing an employment relationship or after establishing the employment relationship, for its implementation or termination, or to exercise or comply with legal rights and obligations.

2.3 Legal requirements (Art. 6 (1c) GDPR)

Data processing takes place based on legal obligations, e.g. for the purposes of fraud prevention and the prevention of money laundering, to meet fiscal control and reporting obligations and to provide information to authorities.

2.4 Balance of interests (Art. 6 (1f) GDPR)

To safeguard our legitimate interests or those of third parties, data processing also takes place for certain purposes after a prior balancing of interests, e.g. to ensure domiciliary rights, protect legal claims, investigate criminal offences, determine default risks, optimise product development, optimise customer contact for advertising purposes, optimise requirements planning or to ensure data security.

3. Additional data processing as part of the use of the website

3.1 Contact form

We will only use the data collected by our contact form to process enquiries that are received via the contact form. The collected data is deleted after the enquiry is processed.

3.2 External contents/processing data outside the EU

Our website uses active JavaScript contents, such as Google Maps, of external providers, such as Google Inc. By accessing our website, these external providers may receive personal information on your visit to our website. You can prevent this by installing a Java Blocker, such as the 'NoScript' browser plugin (www.noscript.net), or disabling JavaScript on your browser. This may restrict the functions of websites that you visit.

3.3 Google Web Fonts

This website uses so-called Web Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.

3.4 Cookies

We use cookies on various webpages in order to make the visit to our website more attractive and enable the use of certain functions. Cookies are small text files that your browser can store on your computer. The process of storing a cookie file is also referred to as 'setting a cookie'. If you wish, you can adjust your browser settings so that you are informed of the setting of cookies, so that you can decide on their acceptance on a case-by-case basis or so that you effectively accept or reject cookies. Cookies can be set for different purposes, e.g. to identify that your PC had previously established a connection to a web offer (permanent cookies) or to save the most recently visited offers (session cookies). We use cookies to provide enhanced user convenience. Our partner companies are not permitted, and it is technically impossible for them, to obtain, process or use personal data from our website using cookies. Most of the cookies that we use are deleted from your hard drive at the end of the browser session (session cookies). Other cookies remain on your computer and enable us to identify your computer during your next visit (permanent cookies). The manner in which we use cookies does not involve any disadvantages or risks for you. To use our convenience features, we recommend that you accept cookies for our web offer.

Cookie settings

3.5 Cookie consent with Borlabs Cookie

Our website uses the Borlabs cookie consent technology to obtain your consent to the storage of certain cookies in your browser and for their data privacy protection compliant documentation. The provider of this technology is Borlabs - Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg, Germany (hereinafter referred to as Borlabs).

Whenever you visit our website, a Borlabs cookie will be stored in your browser, which archives any declarations or revocations of consent you have entered. These data are not shared with the provider of the Borlabs technology.

The recorded data shall remain archived until you ask us to eradicate them, delete the Borlabs cookie on your own or the purpose of storing the data no longer exists. This shall be without prejudice to any retention obligations mandated by law. To review the details of Borlabs’ data processing policies, please visit https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

We use the Borlabs cookie consent technology to obtain the declarations of consent mandated by law for the use of cookies. The legal basis for the use of such cookies is Art. 6 Sect. 1 Sentence 1 lit. c GDPR.

3.6 etracker

This website uses the analysis service etracker. The provider of this service is the etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany.

etracker allows us to analyze the behavior patterns of our website visitors. For this purpose, etracker, among other things, records your abridged IP-address, geographic information (does not exceed details such as the city level), log files and other information your browser transfers to our webserver when you access the website. As a result, we are able to measure the website interactions, such as the length of the visit, conversions (e.g., registrations, purchase orders), scroll events, clicks and page access by the website visitor. These interactions are allocated to the website visitor for the duration of the current day, so that the data can be recognized during follow-up visits. Once the day has ended, visitor recognition is no longer possible.

No cookies will be stored in your browser in the absence of your consent. Moreover, no information is read in the archive of your device. Using this analysis tools without cookies occurs on the basis of Art. 6(1)(f) GDPR. The website operator has legitimate interest in the analysis of user patterns so that the operator can optimize the web portfolio and the ads. The rights and principal liberties of the data subject are protected. During the analysis with etracker, the IP address is anonymized as soon as possible, and the recognition of visitors is possible only for the duration of the current day.

If your respective consent has been obtained, processing will occur exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG. You may revoke your consent at any time.

You have the option to deactivate etracker here::

I object to the processing of my personal data with etracker on this website.

Dadurch wird ein Opt-Out-Cookie mit dem Namen „_et_oi_v2“ von etracker gesetzt. Dieser bewirkt, dass zukünftig keine Besucherdaten Ihres Browsers für diese Domain bei etracker erhoben und gespeichert werden. Bitte löschen Sie diesen Cookie nicht, solange Sie Ihren Widerspruch aufrecht erhalten möchten. Weitere Informationen finden Sie in den Datenschutzbestimmungen von etracker: https://www.etracker.com/en/data-privacy/..

Data processing

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

3.7 Anonymous or pseudonymous usage options

You can essentially visit our website without providing personal data. Pseudonymised usage data is not combined with the data on the bearer of the pseudonym. Pseudonymised user profiles are not created.

3.8 Google Maps

This website uses the map service Google Maps via an API. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

To ensure the privacy of this site, Google Maps is disabled when you first enter this site. A direct connection to the Google servers is only established when you activate Google Maps yourself (consent pursuant to Art. 6 Sect. 1 lit. a GDPR). This prevents your data from being transmitted to Google the very first time you enter the site.

After activation, Google Maps will save your IP address. This is then usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer after Google Maps has been activated.

You can find more information on the handling of user data in the Google privacy policy: https://www.google.de/intl/de/policies/privacy/.

4. Categories of recipients

To fulfil the intended purposes, the necessary data may be accessed by all departments within our company. Processors assigned by us may also receive data for certain purposes, e.g. for IT services, file destruction and marketing. Other recipients of personal data may include public bodies, banks and financial services institutions, lawyers and accountants or credit agencies, among others.

5. Transmission to a third country or an international organisation

Data is only transmitted to third countries if, for instance, this is required to execute a contract or is prescribed by law, you have granted your consent or this is based on a collective bargaining agreement or company agreement, e.g. within the scope of group data transmission. In addition, it cannot be ruled out that, in rare cases, an IT service provider from a third country (e.g. the USA) could obtain access to your personal data during the maintenance of IT components. Personal data is otherwise not transmitted to third countries or an international organisation.

6. Duration of the data storage

We store the personal data for the duration of the contractual relationship, while the statutory limitation periods generally amount to three years. Various archiving and documentation obligations exist, e.g. from the German Commercial Code (HGB) and the German Tax Code (AO), which can extend to up to ten years.

7. Right to information, correction, erasure, restriction and data portability

You have the right of access in accordance with Art. 15 GDPR, the right to rectification in accordance with Art. 16 GDPR, the right to erasure in accordance with Art. 17 GDPR, the right to restriction of processing in accordance with Art. 18 GDPR as well as the right to data portability from Art. 20 GDPR. The restrictions in accordance with Sections 34 and 35 GDPR apply for the right to information and erasure.

8. Revocation of consents

You may revoke a consent that you have provided at any time. You can opt out from receiving our newsletter by clicking on the unsubscribe link in the newsletter. Please note that your revocation only takes effect for the future.

9. Existence of a right to lodge a complaint

You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR in conjunction with Section 19 of the Federal Data Protection Act (BDSG)).

10. Obligation to provide data

You must provide us with the personal data that is required to establish, execute and terminate a contract or that we are required to collect by law. If you do not provide us with the necessary information and documents, we are not permitted to establish or continue your requested business relationship.

11. Automated decision-making in specific cases

We essentially do not use automated decision-making to establish and execute the business relationship. If we use this process in certain individual cases, we will inform you separately if this is required by law.

12. Profiling

In some cases, we process your data automatically with the aim of evaluating certain personal aspects (profiling), e.g. evaluation of targeted customer contact, tailored advertising, including market and opinion research, as well as for scoring and rating. For example, data on payment behaviour (e.g. transactions, balances) and criteria, such as industry affiliation and experiences from the previous business relationship, may flow into the evaluation.

13. Categories of personal data

We process the following categories of personal data, for example: personal master data, contract master data, contract implementation and termination data, order data, data to meet legal obligations, creditworthiness data, scoring/rating data, advertising and sales data, data on your use of our telemedia offers (e.g. time of accessing our website, apps or newsletter, clicked webpages or entries) as well as other data that is comparable to the aforementioned categories.

14. Data sources

We process data that we have received as part of our business relationship as well as data that has been lawfully transmitted to us from other third parties. We also collect data from publicly accessible sources (e.g. classified directories and records of debtors, the commercial register, the press).